Hiller's



Hiller's Department Store - also known simply as Hiller's - is a luxury department store located in Chattanooga, Tennessee. It is one of the seven anchor tenants of the popular Hamilton Place Mall. It is owned and operated by its parent firm, Hiller & Company.

History
The store's parent firm - Hiller & Company - was founded on 24 May 2013 by several retail entrepreneurs and their investors, during a conference held at the Read House in downtown Chattanooga. The team of entrepreneurs consisted of a dozen colleagues who had previously worked for BlueCross BlueShield of Tennessee, who had sought to pursue a dream of opening their own department store and offering merchandise both trendy and classic to the region's customers, of high quality and sensible prices. They chose the name "Hiller" to give the new firm, and its intended store, a classic name. No particular reason or person inspired the name; it was simply a random choice.

Armed with a loan of one billion dollars, on 6 August 2013, Hiller & Company bought out the J.C. Penney store at Hamilton Place and, with the approval of the mall's parent company, CBL, initiated a two-year large scale renovation and expansion of the store. This work was completed on 1 December 2015, and the store had its grand opening on 15 December 2015, with 38 retail departments and numerous additional features for customer convenience.

As of 1 January 2018, the store has risen to become the single largest source of revenue in the entire mall, having reported an annual after-tax income for the fiscal year of 2017 of 250 million dollars.

Layout
Hiller's is the single largest of the anchor tenants at Hamilton Place, encompassing a structure four stories tall with a total sales floor area of 205,000 square feet. It consists of 38 retail departments. Also on the ground floor are a pharmacy counter, a first aid station, a travel agent, a flower stall, a cafe, a hair and nail salon, a patisserie, and a newsstand.

Ground Floor
The ground floor is the location of the following departments -


 * Arts & Crafts
 * Bedding
 * Books & Magazines
 * China & Glass
 * Cosmetics
 * Fabrics
 * Greeting Cards
 * Jewelry
 * Music
 * Notions
 * Novelty
 * Sales Discount
 * Silverware
 * Stationery
 * Toiletries
 * Wine & Spirits

Also located on the ground floor are the following additional facilites -


 * Chemist Counter
 * First Aid Station
 * Flower Stall
 * Gaslight Cafe
 * Hiller's Tours & Travel
 * Madame Beryl's Salon
 * Patisserie
 * Newsstand

In the back areas of the ground floor one also finds the store's support departments -


 * Delivering
 * Display
 * Maintenance & Packing
 * Receiving

First Floor
The first floor is the location of the following departments -


 * Dress Hire
 * Footwear
 * Hats
 * Ladieswear
 * Kidswear
 * Menswear
 * Perfumery
 * Wigs

Second Floor
The second floor is the location of the following departments -


 * Appliances
 * Bathroom Fittings
 * Camping Equipment
 * Cleaning Supplies
 * Electronics
 * Furniture
 * Garden Furniture
 * Hardware
 * Kitchen
 * Office Equipment
 * Pets
 * Soft Furnishings
 * Sports
 * Toys

Third Floor
The third floor is home to the various administrative and executive departments of the store -


 * Accounts
 * Administration
 * Auditing
 * Legal
 * Marketing
 * Personnel
 * Procurement

Rank Structure
Fallon's Department Store operates a simple and clear-cut rank structure among its employees. It is as follows, from most senior to least senior -


 * Managing Director
 * Supervisor
 * Floorwalker
 * Senior Assistant
 * Assistant

Pay & Benefits
Fallon's maintains one of the most generous pay and benefits structures in the American retail industry, paying its newest and most junior associates more than many comparable and far older stores, such as Belk, Macy's, or Lord & Taylor.

The current pay and privilege structure of its employees is as follows -


 * Managing Director (Mgdr)
 * Head of the firm.
 * 15% staff discount on all merchandise.
 * Medical, dental, and vision insurance.
 * 401k retirement w/ company matching up to 6%.
 * Access to the executive dining room.
 * Access to the executive washroom.
 * Access to the executive drinks trolley.


 * Manager (Mgr)
 * Senior executives overseeing floors of the store and executive departments.
 * Starting pay @ $30.00/hr w/ annual rise of $0.50.
 * Requires a minimum of 5 years satisfactory service as a Flrw for candidacy to receive promotion to this position.
 * 15% staff discount on all merchandise.
 * Medical, dental, and vision insurance.
 * 401k retirement w/ company matching up to 6%.
 * Access to the executive dining room.
 * Access to the executive washroom.
 * Access to the executive drinks trolley.


 * Floorwalker (Flrw)
 * Coordinator of multiple departments, direct and assist customers to what they seek.
 * Starting pay @ $25.00/hr w/ annual rise of $0.50.
 * Requires a minimum of 5 years satisfactory service as a Sr Asst for promotion to this position.
 * 15% staff discount on all merchandise.
 * Medical, dental, and vision insurance.
 * 401k retirement w/ company matching up to 6%.
 * Access to the executive dining room.
 * Access to the executive washroom.


 * Senior Assistant (Sr Asst)
 * Senior sales associates, heads of departments.
 * Starting pay @ $20.00/hr w/ annual rise of $0.50.
 * Requires a minimum of 5 years satisfactory service as an Asst for promotion to this position.
 * 15% staff discount on all merchandise.
 * Medical, dental, and vision insurance.
 * 401k retirement w/ company matching up to 6%.
 * Access to the executive dining room.
 * Access to the executive washroom.


 * Assistant (Asst)
 * Rank and file sales associates.
 * Starting pay @ $15.00/hr w/ annual rise of $0.50.
 * 15% staff discount on all merchandise.
 * Medical, dental, and vision insurance.
 * 401k retirement w/ company matching up to 6%.